Get in Touch With Us
Got a question about something you have read on norfolksos.co.uk, spotted an error, or want to suggest a brand for us to look at? This page covers how to get in touch and what kind of enquiries we can actually help with.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and we will get back to you as soon as we can. We do not run a live chat or phone line, so email keeps everything in one place and means nothing gets lost.
A short, clear subject line helps enormously — something like "Site correction" or "Question about Betmica" lets us route your message to the right person straight away rather than it sitting in a general inbox.
What We Can Help With
- Questions about our reviews — If anything about how we assess and rank casinos not on Gamstop, such as our list of top-rated non Gamstop casinos, is unclear, ask and we will explain our reasoning.
- Corrections — Bonus terms, wagering requirements and payment options at gambling sites not on Gamstop change often. If you spot something on our pages that looks outdated, tell us and we will check it.
- Suggestions for coverage — If there is a new non Gamstop casino, a payment method, or a topic around betting sites not on Gamstop you would like us to look at, we are open to hearing about it.
- Partnership or editorial enquiries — Operators or affiliates wanting to discuss a listing should introduce themselves and explain what they have in mind. We should say upfront that Non Gamstop Casinos may earn commission from some of the brands featured on this site, but that has no bearing on how anything is rated or ranked.
- General feedback — Positive or negative, if our content has affected your decision-making in some way, we would like to know.
What We Are Not Able to Do
We are an independent information and comparison resource, not a casino operator, a payment processor or a regulator. That means there are some things we cannot help with directly:
- We cannot process withdrawals, resolve account disputes or access anyone's casino account on your behalf — those matters sit with the operator you signed up with.
- We cannot advise on individual legal questions relating to gambling in your specific circumstances; for that, an independent adviser is the right port of call.
- We do not manage the Gamstop self-exclusion scheme itself and cannot add or remove anyone from it. If you want to understand how Gamstop works or how self-exclusion operates more broadly, that is worth researching through the appropriate official channels before making any decision either way.
What Happens Once You Write to Us
Every message is read by a real person on our team — we do not rely on automated replies to stand in for a proper response. We aim to reply within a couple of working days, though this can stretch a little during busier periods. If your enquiry needs more digging, such as verifying a specific claim about a listed brand, we will let you know it is being looked into rather than leave you waiting without an update.
Before You Contact Us
Many common questions are already answered elsewhere on the site. If your query is about which operators currently rate highest, how bonuses and wagering work, or the differences between UK-licensed sites and gambling sites not on Gamstop, take a look at our rated list of non Gamstop casinos first — it may save you a wait for a reply covering ground we have already set out in detail.
Whatever the reason for getting in touch, thank you for taking the time to read our content and for reaching out. We rely on reader feedback to keep our coverage of casinos not on Gamstop accurate and useful, and we do genuinely read what people send us.
All gambling content on this site is intended for readers aged 18 and over.